Privacy Policy

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when filling out forms or contacting us.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
• Communication Data: Records of communications with us, including emails and text messages.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your free class pass request and contact you about your first class
• Send promotional communications, including text messages, if you have opted in
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

4. SMS/Text Messaging

If you opt in to receive SMS/text messages from us, you agree to receive recurring automated promotional and marketing text messages at the phone number you provide. Message frequency varies. Message and data rates may apply.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive promotional texts from us.

Help: For assistance, reply HELP to any message or contact us at the information provided below.

Consent: Consent to receive text messages is not a condition of purchasing any goods or services.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business, such as SMS service providers, email platforms, and analytics tools.
• Legal Requirements: When required by law or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

In accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

1000563486 Ontario Inc.
(dba Orangetheory)
Email: privacy@example.com